Privacy Policy – 799pk Online Gaming Platform Pakistan

We take your privacy seriously at 799pk. This policy explains exactly what personal data we collect, why we collect it, how it is stored and what you can do about it.

Last Updated: June 2026 Applies to 799pk.onl Your Data is Protected
  1. Home
  2. Privacy Policy

Our Privacy Commitments to You

Plain-language summary of how 799pk treats your personal data. Full details are in the policy below.

Your Data is Secure

Personal information and payment details stored on 799pk are protected using encryption and access controls. Only authorised personnel involved in operating the platform can access your data.

We Do Not Sell Your Data

799pk does not sell, rent or trade your personal information to third parties for marketing purposes. Your data is used to operate your account and keep the platform safe – nothing else.

You Control Your Data

You have the right to access, correct and request deletion of your personal data. Marketing communications can be unsubscribed at any time through your account settings or by contacting support.

Minimal Data Collection

We only collect the information we genuinely need to operate your 799pk account, process your PKR transactions and keep the platform secure for all users.

No Unnecessary Sharing

Data is only shared with service partners who help us run the platform – such as payment processors for JazzCash and Easypaisa transactions and identity verification services. All partners are contractually bound to protect your data.

We Notify You of Changes

If this privacy policy is updated in a meaningful way, registered 799pk players will be notified through the platform or by email before the changes take effect.

Contents
Last updated: June 2026  |  Applies to 799pk.onl
This Privacy Policy describes how 799pk collects, uses, stores and shares information about you when you use the platform at 799pk.onl. By registering an account or using any part of the platform, you confirm that you have read and understood this policy. It should be read alongside our Terms and Conditions.

1Introduction

799pk is committed to protecting the privacy of everyone who uses the platform. This policy has been written to be straightforward and readable, not buried in legal language that most people give up on halfway through. If you have a question about your data that this policy does not clearly answer, you can reach the support team at [email protected].

When we refer to "personal data" in this policy we mean any information that identifies you or could be used to identify you – your name, CNIC details, contact information, account history, payment records and device information all fall within this definition.

This policy applies to all users of 799pk including players who have registered accounts, visitors who browse the site without registering, and anyone who contacts us through support channels.

2Data We Collect

The table below outlines the main categories of personal data that 799pk collects about registered players.

Category Examples When Collected
Identity Information Full name, date of birth, CNIC or passport number, nationality Registration and KYC verification
Contact Details Email address, mobile phone number Registration
Account Information Username, account ID, login history, session records Account creation and ongoing use
Financial Information Deposit and withdrawal history, payment method details (JazzCash, Easypaisa, bank account, card details) Payment transactions
Gaming Activity Bet history, game session records, sports markets bet on, bonus usage Ongoing platform use
Device and Technical Data IP address, browser type, operating system, device ID, connection type Each session
Verification Documents Copies of ID, proof of address, payment method confirmation KYC verification process
Communication Records Support chat transcripts, email correspondence When you contact support

We do not collect sensitive categories of data such as racial or ethnic origin, religious beliefs, health data or political opinions. If any such information is shared with us incidentally through a support interaction we will not store or process it beyond what is strictly necessary to handle the query.

3How We Collect Your Data

Personal data about you is collected in the following ways at 799pk:

  • Directly from you – when you register an account, complete identity verification, make a deposit or withdrawal, contact support, or opt in to a promotional offer.
  • Automatically through the platform – technical data including your IP address, device information, browser type and session activity is collected automatically as you use the platform.
  • Through cookies and similar technologies – as described in Section 8 below, cookies are used to maintain your session, remember your preferences and analyse usage patterns across the platform.
  • From third-party service providers – payment processors such as JazzCash, Easypaisa and Raast may share transaction confirmation data with us as part of processing your deposits and withdrawals. Identity verification partners may share the outcome of document checks.

4Why We Use Your Data

799pk uses your personal data for the following purposes:

  • Operating your account – creating and maintaining your account, processing login sessions, tracking your PKR balance and managing deposits and withdrawals.
  • Processing transactions – handling deposits via JazzCash, Easypaisa, Raast and other payment methods, and processing your withdrawal requests.
  • Identity verification – confirming your identity and age (18+) as required before processing withdrawals and in line with anti-money-laundering obligations.
  • Security and fraud prevention – monitoring account activity to detect and prevent fraudulent behaviour, unauthorised access, bonus abuse and account takeovers.
  • Customer support – responding to your queries, resolving complaints and maintaining records of support interactions.
  • Responsible gaming – monitoring for indicators of problematic gaming patterns and applying responsible gaming tools such as deposit limits and self-exclusion in line with your settings.
  • Personalisation – tailoring promotional offers and platform content based on your gaming activity and preferences where you have consented to this.
  • Marketing communications – sending bonus offers, platform updates and promotional messages to the email address or mobile number on your account, where you have not opted out.
  • Platform improvement – analysing aggregated, anonymised usage data to improve the platform experience, fix technical issues and develop new features.
  • Legal compliance – meeting any obligations required by applicable law, including record-keeping requirements and responses to lawful requests from authorities.
We only use your data for purposes consistent with why it was collected. If we want to use your data for a new purpose that was not covered when you registered, we will seek your consent or notify you of the change through the platform or by email.

5Data Sharing

799pk does not sell, rent or trade your personal data to third parties for their own commercial purposes. Your data is only shared in the following circumstances:

  • Payment processors – transaction data is shared with JazzCash, Easypaisa, Raast, card networks and bank partners as necessary to complete your deposits and withdrawals.
  • Identity verification services – document and identity data is shared with KYC (Know Your Customer) service providers for the purpose of verifying your identity and age.
  • Fraud prevention and security partners – technical data including IP addresses and device identifiers may be shared with fraud detection platforms to protect the platform and its users.
  • Game content providers – your account identifier and session data may be shared with live casino studio providers and slot game developers as necessary for those games to function. These providers do not receive your financial or identity data.
  • Legal and regulatory authorities – where required by applicable law or in response to a valid legal request, 799pk may disclose personal data to the relevant authorities.

All third-party partners who receive personal data from 799pk are contractually required to process it only for the specific purpose for which it was shared, and to apply appropriate security measures to protect it.

6Data Retention

799pk retains your personal data for as long as your account remains active and for a reasonable period after closure to meet legal and record-keeping obligations. The specific retention periods for different data categories are:

  • Account and identity data – retained for the duration of your account and for a minimum of five years after account closure.
  • Transaction records – deposit and withdrawal history is retained for a minimum of five years from the date of each transaction in line with financial record-keeping requirements.
  • Gaming activity records – bet history and session records are retained for the duration of your account and for up to three years after closure.
  • Support communications – retained for up to three years from the date of the interaction.
  • Device and technical data – typically retained for twelve months on a rolling basis unless required longer for security investigations.

When data is no longer needed and the retention period has passed, it is securely deleted or anonymised so it can no longer be linked to you.

7Security

799pk uses technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:

  • Encryption of data in transit using TLS (Transport Layer Security) for all communications between your device and the platform.
  • Encryption of stored sensitive data including payment information and identity documents.
  • Access controls limiting who within the 799pk team can access personal data, based on role and need.
  • Regular monitoring of systems for unusual access patterns or security incidents.
  • Secure disposal processes for data that has passed its retention period.

You also play a role in keeping your account secure. Use a strong, unique password for your 799pk account and do not share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately.

No online platform can guarantee absolute security. While 799pk takes data security seriously, we cannot guarantee that unauthorised access will never occur. In the event of a data breach that affects your personal information, we will notify you as quickly as reasonably possible.

8Cookies and Tracking Technologies

799pk uses cookies and similar technologies on the platform. A cookie is a small text file stored on your device that helps the platform recognise your browser, maintain your login session and remember your preferences.

The main types of cookies used at 799pk are:

  • Essential cookies – required for the platform to function. These include session cookies that keep you logged in while you navigate between pages. The platform cannot function properly without them.
  • Functional cookies – remember your preferences such as display settings and language. These improve your experience but are not strictly required for the platform to work.
  • Analytics cookies – used to understand how players use the platform in aggregate. This helps us identify technical issues and improve the experience. Analytics data is not linked to individual player identities for reporting purposes.
  • Security cookies – help detect and prevent fraudulent behaviour and protect account security.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to use the platform, including staying logged in during a session.

9Your Data Rights

As a registered 799pk player, you have the following rights regarding your personal data. To exercise any of these rights, contact support at [email protected] with the details of your request.

Right of Access

Request a copy of the personal data 799pk holds about you. We will respond within a reasonable timeframe after verifying your identity.

Right to Correction

Request correction of inaccurate personal data. You can update your email address and contact details directly through account settings for most fields.

Right to Deletion

Request deletion of your personal data. Some data must be retained for legal compliance reasons. We will tell you what can and cannot be deleted if you make this request.

Right to Restrict Processing

Request that we limit how we use your data in certain circumstances, for example while a correction request is being processed.

Right to Portability

Request a copy of your data in a structured, commonly used format so you can transfer it if needed. Applies to data you provided directly to 799pk.

Right to Opt Out of Marketing

Unsubscribe from marketing emails and SMS messages at any time through account settings or by replying to any marketing message with an unsubscribe request.

10Marketing Communications

If you have not opted out of marketing, 799pk may send you communications about bonus offers, promotions, PSL and cricket betting opportunities, new game launches and platform updates. These may be sent by email or SMS to the contact details registered on your account.

You can opt out of marketing communications at any time by:

  • Updating your communication preferences in the account settings section.
  • Clicking the unsubscribe link in any marketing email from 799pk.
  • Contacting support and requesting removal from marketing lists.

Opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications, verification requests or security alerts. These are sent regardless of marketing preferences because they relate directly to your account and the security of your funds.

11Minors

799pk is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a registered player is under 18, their account will be closed and any personal data collected will be deleted as quickly as reasonably possible, except where data must be retained to comply with legal obligations related to the account closure.

If you believe a minor has registered an account at 799pk, please contact support immediately with the relevant account details so the matter can be investigated and resolved promptly.

12Changes to This Privacy Policy

This privacy policy may be updated from time to time to reflect changes in how we operate, changes to the services we use, or changes in applicable requirements. The date at the top of this page indicates when the policy was last updated.

When material changes are made to this policy, registered 799pk players will be notified through the platform or by email to the address on their account. We will give you reasonable notice before changes take effect where practically possible.

Continued use of the 799pk platform after notification of a change to this policy constitutes your acceptance of the updated version. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.

13Contact Us About Privacy

If you have any questions about this privacy policy, want to exercise any of your data rights, or wish to raise a privacy concern, please contact the 799pk support team:

  • Email: [email protected] – for privacy requests, data access requests and formal complaints.
  • Live Chat: available 24/7 through your logged-in account for general queries.
  • FAQ: the FAQ page covers common questions about accounts and data.

Privacy requests submitted by email will be acknowledged within 48 hours and responded to within a reasonable timeframe. Where the request requires identity verification before we can act on it, we may ask you to confirm your identity using the details registered on your account.

Privacy Questions Answered

Common privacy questions from 799pk players in plain language.

Transaction data including your JazzCash or Easypaisa number is shared only with those payment processors as necessary to complete your deposit or withdrawal. 799pk does not share your payment details with any other third party for marketing or commercial purposes. Payment processors are contractually bound to use the data only for processing your transactions.

Identity verification including CNIC (Computerised National Identity Card) confirmation is required to verify that you are who you say you are and that you are at least 18 years old before we process a withdrawal. This protects both you and the platform from fraud and helps ensure that withdrawals go to the correct person. Your CNIC details are stored securely and are only accessed by authorised verification staff. They are not shared with third parties except the identity verification service provider used for the check.

You can request deletion of your personal data by contacting support. We will delete all data that we are not legally required to retain. Financial transaction records and identity verification records are subject to retention requirements and cannot be deleted immediately. We will explain clearly what can and cannot be deleted when we respond to your request, along with the retention period for any data we must keep.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any promotional email from 799pk, or by going to Account Settings and updating your communication preferences. You can also contact support directly to be removed from marketing lists. Note that unsubscribing from marketing does not stop transactional messages like deposit confirmations and withdrawal updates – those are sent for account security and operational reasons regardless of your marketing preference.

When your account is closed, most personal data and account preferences are marked inactive. Financial transaction records and identity verification documents are retained for a minimum of five years from the date of the last transaction to comply with financial record-keeping requirements. Data that does not need to be retained is deleted or anonymised. Marketing communications stop immediately upon account closure. You will receive a confirmation of your account closure from the support team.

Related Policies and Information

Terms and Conditions

The full rules governing your 799pk account, including deposits, withdrawals, bonuses and prohibited activity.
Responsible Gaming

Deposit limits, session tools and self-exclusion options to help you manage your gaming activity responsibly.
FAQ

Answers to common questions about accounts, deposits, withdrawals, bonuses and how 799pk works.

Join 799pk

Cricket, Live Casino and Slots in PKR – Start Today

Register at 799pk and access Cricket betting, Live Casino and Slots with PKR deposits and withdrawals via JazzCash and Easypaisa.

Create Free Account Login

18+ only · Play responsibly · Your data is protected under this Privacy Policy